Contact Form f1r1o93r

Hydro Flask AU

Hydro Flask help Centre is here to provide answers to your questions. Remember, whether you’re sipping coffee, hydrating during a hike, or just keeping your water ice-cold, Hydro Flask has your back and are here to help!

Hydro Flask Help Centre

Thank you for your order!  Our team is working hard to get your order ready for disaptch. About 1-2 business days—and soon your package will be doing its best impression of a jet plane on its way to you.

Once dispatched check your inbox for your shipping confirmation email, complete with tracking details. 

Now, about that spam folder: It’s like the Bermuda Triangle for emails, isn’t it? Sometimes our messages decide to take a vacation there. So, do a quick check just in case our shipping confirmation got a little lost in the digital wilderness. If you find it, give it a warm welcome back to your inbox!

In the meantime, imagine your order doing a happy little jig in our warehouse. It’s excited to meet you! 

Is my Hydro Flask bottle dishwasher safe?

I need help with discounts and restocks

I need help with an existing order

What is your warranty policy?

What is your shipping/return/exchange policy?

I've lost the seal - what can I do?